Privacy Policy

We respect your privacy and will take reasonable measures to protect it, as more fully detailed below.

Should you decide to register as a user on the Grace is Home website, we may require you to provide us with personal information which can include, but is not limited to -

• your name and surname;
• your email address;
• your physical address;
• your gender;
• your mobile number; and
• your date of birth.

Should your personal information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update your personal information.

You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

With each visit to our website, we may automatically collect and store certain information about you. This includes, but is not limited to the following -

• technical information, including your Internet Protocol ("IP") address which is used to connect your computer to the internet, any login details, to the extent that it is used, operating system and browser type and platform for system administration; and
• information about your use of our website including details of your visits such as pages viewed and the resources that you accessed. Such information includes traffic data, location data and other communication data.

This website makes use of “cookies” to automatically collect information and data through the standard operation of the Internet servers. “Cookies” are small text files a website can use (and which we may use) to recognise repeat users, facilitate the user’s on-going access to and use of a website and allow a website to track usage behaviour and compile aggregate data that will allow the website operator to improve the functionality of the website and its content, and to display more focused advertising to a user by way of third party tools. The type of information collected by cookies is not used to personally identify you.

Please note that cookies may be necessary to provide you with certain features available on our website. Thus if you disable the cookies on your browser you may not be able to use those features, and your access to our website will therefore be limited. If you do not disable “cookies”, you are deemed to consent to our use of any personal information collected using those cookies, subject to the provisions of this clause.

We will not, without your express consent, use your personal information for any purpose other than as set out below:

• in relation to the ordering, sale and delivery of products or services;
• to contact you regarding current or new products or services or any other products offered by us or any of our affiliates and/or partners;
• to improve our product selection and your experience on our website by, for example, monitoring your browsing habits, or tracking your sales on the website; or
• disclose your personal information to any third party

We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law, subpoena, order of court or legal process served on us, or to protect and defend our rights or property.

We will -

• treat your personal information as strictly confidential, save where we are entitled to share it as set out in this policy;
• take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
• provide you with access to your personal information to view and/or update personal details;
• promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
• provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; and
• upon your written request, promptly return or destroy any and all of your personal information in our possession or control, save for that which we are legally obliged to retain.

We will only use your information for the following purposes:

• to assist us to process and verify for the purposes for the purposes for which you provided the information or for further services;
• to assist in providing you with an improved experience via the website;
• to communicate with you and to allow you to participate in interactive features of our website, when you choose to do so;
• to carry out our obligations arising from any contracts that we may have entered into with you
• to notify you about changes to our service; and
• to ensure that content of our website is presented in the most effective manner for you and for your computer.

Whilst we will do all things reasonably necessary to protect your right of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.